Terms & Conditions

Last Updated: March 28, 2026

Welcome to MUEZZA. These Terms & Conditions govern your access to and use of our website, products, and services. By using this website, you agree to comply with and be bound by these Terms.

1. Introduction

MUEZZA is an online store offering Halal cat food, toys, treats, and pet supplies for cat lovers and pet owners.

By accessing or purchasing from our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Services

We strive to ensure that all product descriptions, pricing, images, and availability information are accurate. However:

  • Product colors may vary slightly depending on your device screen.
  • We reserve the right to modify or discontinue products without prior notice.
  • We may limit quantities purchased per customer, order, or household.

3. Orders & Payment

By placing an order on our website, you agree that:

  • All information provided during checkout is accurate and complete.
  • Payments are processed securely through trusted third-party payment gateways.
  • We do not store your debit/credit card details on our servers.

We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or pricing errors are suspected.

4. Shipping & Delivery

We aim to process and ship orders promptly. Delivery timelines may vary depending on your location and courier availability.
MUEZZA shall not be held responsible for delays caused by:

  • Courier service disruptions
  • Natural disasters
  • Government restrictions
  • Incorrect shipping information provided by customers

5. Returns & Refunds

Returns and refunds are subject to our Return Policy.
Products that are opened, used, damaged by customers, or not in original condition may not qualify for refunds or exchanges unless defective upon delivery.

6. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website, purchase of products, or these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.

By using this website, you agree to submit to the jurisdiction of these courts and waive any objections to such jurisdiction or venue.

Questions or Concerns?
Email: contact@muezza.in
Phone Number:+91 97175 35152